Privacy Policy

Last Modified: June 6, 2026

This Privacy Policy describes how Coldwell Banker Hickok & Boardman collects, stores, uses, and/or shares your information when you use our website. If you have any questions about this Privacy Policy, please feel free to contact us. 

Information We Collect

1. Information Automatically Collected
   We automatically collect certain information when you visit, use, or navigate HickokandBoardman.com. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. 
   
   
2. Information You Provide
   When you submit a form on HickokandBoardman.com we may ask you for personal information such as your name, email address, phone number, current address and information about your current home ownership status. 
   
   
3. Cookies 
   When you visit HickokandBoardman.com, we send one or more cookies to your computer. We use cookies to store form data, previous search criteria, property cart data and to track visitor trends. We also use cookies to track previous visits so that we may present you with new content since your last visit. 
   
   
4. Information Provided by a Third Party 
   When you visit HickokandBoardman.com we use third party services to geolocate your IP address so that we may better serve you with more relevant content. 

What We Do With Your Information

1. Personalize Your Experience  
   Your information helps us to better respond to your individual needs. For example, we use collected data to save your preferred properties to a property cart and to make your previous searches easily accessible. 
   
   
2. Improve Our Website 
   We continually strive to improve our website offerings based on the information and feedback we receive from you. 
   
   
3. Provide Service 
   Your information helps us to more effectively respond to your inquiries and support needs. 
   
   
4. Send Periodic Emails 
   The email address you provide may be used to send you information pertaining to new properties or price changes, in addition to receiving occasional news, updates or other information related to our company and real estate agents. 
   
   
5. Display Advertising 
   We implement and use Google Analytics and Remarketing. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using their Ads Preferences Manager. 
   
   
6. Information Sharing
   When you submit a request to one of our participating Home Services vendors we transmit that information directly to that third party vendor. With the exception of Home Services requests, HickokandBoardman.com does not submit any other information gathered on our website to any third party. 

Choices

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services will not function properly if your cookies are disabled.

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. We restrict access to personal information to employees and real estate agents who need to know that information in order to process it. 

Rights of Individuals Under the GDPR 

If you are located in the European Economic Area (“EEA”), United Kingdom, or another jurisdiction with similar data protection laws, you may have certain rights regarding the personal information we collect and process about you, subject to applicable legal limitations. These rights may include: 

• The right to access the personal information we hold about you; 

• The right to request correction of inaccurate or incomplete information; 

• The right to request deletion of your personal information in certain circumstances; 

• The right to restrict or object to certain processing activities; 

• The right to withdraw consent where processing is based on consent; 

• The right to data portability, allowing you to obtain and reuse your personal information across different services; and 

• The right to lodge a complaint with a supervisory data protection authority. 

We will only process personal information where we have a lawful basis to do so, including where processing is necessary to provide requested services, comply with legal obligations, pursue legitimate business interests, or where consent has been provided. 

To exercise any of these rights, please contact us using the contact information provided on this website. We may request additional information to verify your identity before responding to your request. We will respond in accordance with applicable data protection laws.